Before the Festival

• When do I receive my wristband/my Cashless card?
• Accepted means of payment
• Obligation to register?
• Top-up/Check credit
• Advantages of a registration

During the Festival

• Not enough credit on wristband
• Malfunction / Loss / Theft

After the Festival

• Refund
• Transferability of credit to another festival.

Before, During and After the Festival

• Are my orders being saved?
• Cashless System explained
• Payment data
• When available?
• Facebook Connect

General

• Contact
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Order

• Printout
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• Subsequent changes
• Deadlines for payments
• When will I receive my tickets?
• Can I change the method of payment after completion of order?

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• Logout
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• Profile adjustments
• Registration

Buying tickets

• Delivery and payment options
• Payment and delivery charges
• Where

Events

• What events are cancelled or postponed?
• The event has been postponed. What should I do?

Concessions

• Starclub - Groupe Mutuel

Legal information

• General Business Conditions (GBC)
• Information about the most important changes of the privacy policy
• Privacy Statement Starticket AG
• Disclaimer of starticket.ch

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