Cancellations & Payments deadlines

Cancellations

Orders which are already paid cannot be cancelled.

Payment deadlines

The payment must be executed within the specified deadline, to prevent the order being cancelled.

E-Banking: 2 working days

Invoice: 7 working days

IBAN (payments from abroad): 3 working days

Pay@Kiosk: max. 24 hours. Please pay attention to the payment period mentioned in the confirmation email!

What is a working day?

Working days at Starticket are Monday to Friday (with the exception of public holidays).

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