Orders which are already paid cannot be cancelled.
The payment must be executed within the specified deadline, to prevent the order being cancelled.
E-Banking: 2 working days
Invoice: 7 working days
IBAN (payments from abroad): 3 working days
Pay@Kiosk: max. 24 hours. Please pay attention to the payment period mentioned in the confirmation email!
What is a working day?
Working days at Starticket are Monday to Friday (with the exception of public holidays).