You can find answers to the most frequently asked questions fast and easily in our FAQ.

No success? You have the following contact options. 

Fast and free of charge: The contact form

The simplest method is to submit your question using the contact form. To enable us to answer your inquiry more quickly, we ask you to provide us with any order numbers etc.


You can also write an e-mail to

Call center

We can be reached by phone from Monday to Saturday 08.00 - 22.00:

From Switzerland: 0900 325 325 (CHF 1.19/min.)
From Germany: 0900 325 0 325 (0.99 €/min. from fixed line numbers)
From other countries: +41 900 325 325

When calling Starticket, the connection charge of CHF 1.19/min. only applies from the moment you are connected with an employee, not while your call is waiting in the queue.

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