FAQ

General

• Ban on events - Information on COVID-19 (Coronavirus)
• Contact
• FAQ Corona Virus
• Hello!
• Starticket app
• Support the Swiss ticketing and event market

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Order

• Cancellations & Payments deadlines
• Confirmation email
• Loss
• No order - amount debited
• Printout
• Subsequent changes

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Starticket account

• Account deletion
• Logout
• Newsletter
• Password
• Profile adjustments
• Registration

Buying tickets

• Discounts
• Official Retailers
• Pay@Kiosk
• Payment and shipping fees
• Service fee
• Where can I buy tickets?

Events

• Cancellation and refund
• The event has been postponed. What should I do?