FAQ

General

• Contact
• FAQ Corona Virus
• Hello!
• Information on COVID-19 (Coronavirus)
• Personalization and contact tracing
• Support the Swiss ticketing and event market

See all 9 articles

Order

• Cancellations & Payments deadlines
• Confirmation email
• Loss
• No order - amount debited
• Printout
• Subsequent changes

See all 9 articles

See Tickets account

• Account deletion
• Logout
• Newsletter
• Password
• Profile adjustments
• Registration

Buying tickets

• Discounts
• Official Retailers
• Pay@Kiosk
• Payment and shipping fees
• Service fee
• Where can I buy tickets?

Events

• Partial Refunds
• Cancellation and refund
• The event has been postponed. What should I do?